Michael Draughon
About Michael Draughon
Michael Draughon is a Commercial Account Manager at IGEL Technology, based in Raleigh, North Carolina. He has a background in e-commerce and account management, with experience at companies such as The Hammock Source, Performance Bicycle, and Citrix.
Current Role at IGEL Technology
Michael Draughon serves as a Commercial Account Manager at IGEL Technology, a position he has held since 2022. He operates from Raleigh, North Carolina, where he plays a key role in managing commercial accounts and driving business growth. His responsibilities include educating professionals in the Accounting and Legal sectors about effective solutions for file sharing and collaboration. His work contributes to the ongoing transformation of the Warehouse District in Raleigh.
Previous Experience in E-Commerce Management
Before joining IGEL Technology, Michael Draughon accumulated valuable experience in e-commerce management. He worked at The Hammock Source as an E-Commerce Site Manager and Customer Service Representative from 2012 to 2014 in the Greenville, North Carolina area. He then transitioned to Performance Bicycle, where he served as an E-Commerce Operations Specialist from 2014 to 2016 in Chapel Hill. These roles provided him with a strong foundation in online retail operations and customer service.
Tenure at Citrix
Michael Draughon worked at Citrix as an SMB Territory Manager for the Greater Pennsylvania area from 2016 to 2022. During his six years at Citrix, he focused on managing small to medium-sized business accounts, enhancing client relationships, and promoting Citrix's solutions. His experience in this role contributed to his expertise in account management and sales strategies.
Educational Background in Business Management
Michael Draughon studied at East Carolina University, where he earned a Bachelor of Business Administration (BBA) with a focus on Business Management. This educational background equipped him with essential skills in business operations, management principles, and strategic thinking, which he has applied throughout his career.
Personal Interests and Activities
In addition to his professional pursuits, Michael Draughon has personal interests that include playing golf and spending time outdoors. He enjoys these activities with his wife and their black lab, reflecting a balanced lifestyle that combines work and leisure.