Michael Levesque, MBA
About Michael Levesque, MBA
Michael Levesque is a Senior Support Engineer at IGEL Technology, where he has worked since 2022. He holds an MBA and has a diverse background in support and customer service roles across various companies.
Work at IGEL Technology
Michael Levesque has been employed at IGEL Technology as a Senior Support Engineer since 2022. In this role, he is responsible for providing technical support and solutions to clients, leveraging his extensive experience in the field. Prior to his current position, he worked as a Support Analyst at IGEL Technology from 2020 to 2022. His tenure at IGEL Technology has allowed him to develop a deep understanding of the company's products and services, contributing to his effectiveness in addressing customer needs.
Education and Expertise
Michael Levesque earned a Bachelor of Science in Management from the University of Phoenix, completing his studies from 2006 to 2011. He further advanced his education by obtaining a Master of Business Administration (M.B.A.) from the same institution, studying from 2011 to 2013. His educational background in management and business administration equips him with the skills necessary for his roles in technical support and customer service.
Professional Background
Michael Levesque has a diverse professional background spanning various roles and industries. He began his career as an Assistant Manager at Domino's Pizza from 2002 to 2003. He then worked as a Customer Service Representative at Richard Heath and Associates, Inc. for a brief period in 2013. Following this, he served as an Inside Sales Representative at Forward Advantage from 2014 to 2020. Additionally, he worked at Alorica as a Quality Control & Trainer from 2006 to 2010. This varied experience has contributed to his comprehensive skill set in customer service and technical support.
Achievements and Recognition
Michael Levesque is recognized for his ability to think outside the box, attributed to his left-handedness. He has earned a reputation as a 'Do'er,' known for his efficiency and effectiveness in completing tasks. His ability to thrive under stress and focus on technical details has been noted as a key strength in his professional roles. These attributes have contributed to his success in providing high-quality support in his current position.