Torsten Hengst
About Torsten Hengst
Torsten Hengst is the Director of Operations at IGEL Technology, where he has worked since 1994. He oversees service, customer care, logistics, production, and assembly processes, ensuring high product quality and effective global procurement.
Work at IGEL Technology
Torsten Hengst has been employed at IGEL Technology since 1994, serving as the Director of Operations. His role encompasses overseeing service and customer care, as well as logistics and warehouse operations. Hengst is responsible for leading production and assembly processes, focusing on maintaining high product quality. His extensive tenure at IGEL Technology spans 30 years, during which he has contributed significantly to the company's operational efficiency.
Education and Expertise
Torsten Hengst possesses a commercial training background as an industrial clerk (Industriekaufmann). This educational foundation provides him with a strong understanding of business operations and management principles, which he applies in his role at IGEL Technology. His expertise in logistics, customer service, and production processes is essential to his responsibilities as Director of Operations.
Leadership Style
Hengst employs a leadership style that focuses on setting new standards within his team. His approach encourages continuous improvement and fosters a culture of excellence in operations. This leadership philosophy has been instrumental in driving the performance of the service, customer care, and logistics teams at IGEL Technology.
Global Procurement and Order Management
In his capacity as Director of Operations, Torsten Hengst has played a key role in overseeing global procurement and order management at IGEL Technology. His responsibilities include ensuring that the supply chain operates smoothly and efficiently, which is critical for meeting customer demands and maintaining product availability.