Liz Sieling
About Liz Sieling
Liz Sieling serves as the Head of Customer Success at iink Payments, where she has worked since 2022. With a background in customer success and project management, she has held various roles at GAF Materials Corporation and iRoofing, focusing on enhancing customer engagement and satisfaction.
Current Role at iink Payments
Liz Sieling serves as the Head of Customer Success at iink Payments since 2022. In this role, she has developed a vision and strategy for the customer success team aimed at enhancing customer engagement and satisfaction. Her responsibilities include translating strategic initiatives into actionable programs that align with customer success goals. She focuses on implementing effective solutions through collaboration with stakeholders and cross-functional teams.
Previous Experience at GAF Materials Corporation
Liz Sieling has extensive experience at GAF Materials Corporation, where she worked in various roles from 2000 to 2014. She began as a Supervisor for the Customer Advantage Program, then progressed to Team Lead, and later became Manager of Certified Programs and Guarantee Services. Her tenure at GAF spanned 14 years, during which she managed the Certified Contractor Program and facilitated customer-focused initiatives.
Experience at iRoofing
From 2015 to 2018, Liz Sieling held the position of Marketing Director at iRoofing in the Greater New York City Area. In this role, she was responsible for marketing strategies and initiatives that supported the company's objectives. Her experience in marketing complemented her extensive background in customer success and program management.
Education and Professional Development
Liz Sieling studied Project Management at Ramapo College of New Jersey from 2014 to 2015. Prior to that, she attended Berkeley College-Woodland Park, where she focused on Administration. Her educational background supports her expertise in managing complex cross-functional projects and enhancing customer satisfaction.
Skills and Expertise
Liz Sieling specializes in facilitating collaboration between stakeholders and global counterparts to implement effective solutions. She possesses skills in managing complex projects with a strong emphasis on customer success. Her customer-focused approach influences decision-making and change management within organizations, ensuring alignment with customer success goals.