Zoe Kainaroi
About Zoe Kainaroi
Zoe Kainaroi is a Human Resources Generalist with extensive experience in employee relations, benefits administration, and fostering positive workplace culture. She has held various roles in the hospitality and HR sectors across multiple locations, including positions at BuffaLouie's, Nomad, and Expedia Group.
Work at iink Payments
Zoe Kainaroi currently serves as a Human Resources Generalist at iink Payments, a position she has held since 2023. In this role, she provides guidance and support to managers on employee relations issues, ensuring compliance with company policies and legal regulations. She administers employee benefits programs, including health insurance and retirement plans, and maintains accurate employee records in Gusto and other systems. Additionally, she assists in the development and implementation of performance management processes, including goal-setting and performance evaluations.
Previous Experience in Human Resources
Before joining iink Payments, Zoe Kainaroi worked at Nomad as a Talent and Engagement Manager for nine months in 2022 to 2023. She also held the position of Office and Community Manager at Nomad for ten months in 2022. Her experience includes working as an Executive Assistant at AirDNA from 2019 to 2022 and as a Market Associate at Expedia Group from 2017 to 2019. These roles contributed to her expertise in fostering a strong work culture and implementing HR systems.
Background in Hospitality Management
Zoe Kainaroi has a background in hospitality management, having worked as a Rooms Division Supervisor at Edelweiss Lodge and Resort from 2015 to 2017 in Garmisch-Partenkirchen, Germany. Prior to that, she was the Catering and Events Manager at BuffaLouie's from 2012 to 2015 in Bloomington, Indiana. These positions provided her with valuable experience in managing operations and enhancing customer experiences in the hospitality sector.
Education and Expertise
Zoe Kainaroi earned her Bachelor's degree in Tourism, Hospitality, and Event Management from Indiana University Bloomington, where she studied from 2010 to 2014. Her educational background supports her expertise in human resources, particularly in fostering a positive work culture in remote and hybrid environments. She stays updated on relevant labor laws and industry trends, ensuring compliance across multiple states.
Skills in Employee Development
Zoe Kainaroi identifies training needs and coordinates learning and development initiatives to enhance employee skills and knowledge. Her role involves advising on HRIS and other systems as the company scales, demonstrating her commitment to continuous improvement in employee performance and organizational effectiveness.