Joanna Cousins
About Joanna Cousins
Joanna Cousins serves as the Partner Relationship Director at iiPay, where she has worked since 2016. With a background in project management and business change, she has successfully managed numerous strategic initiatives and redefined her role to enhance operational efficiency.
Work at iiPay
Joanna Cousins has served as the Partner Relationship Director at iiPay since 2016. In this role, she has redefined the position by introducing new processes and structures, transitioning it from an external agency role to an in-house function. Her leadership has contributed to the effective management of partnerships and the alignment of business strategies. Joanna's tenure at iiPay spans over eight years, during which she has played a crucial role in enhancing stakeholder relationships and driving company initiatives.
Previous Experience in Project Management
Prior to her role at iiPay, Joanna Cousins worked at Currys plc as a Business Change Senior Project Manager from 2014 to 2016. In this position, she was responsible for overseeing significant business change initiatives. Before that, she spent six years at Sainsbury's as an E-commerce Project Manager, where she managed various projects focused on business change. Joanna also briefly worked at ConocoPhillips as a Talent Management Advisor in 2007, gaining valuable experience in project management and organizational change.
Education and Expertise
Joanna Cousins holds a degree in Business Administration from the University of Bath, where she achieved a 2:1 BSc (Hons). She also studied Business Management at Copenhagen Business School. Her educational background provides a strong foundation for her expertise in project management and business change. Additionally, she completed her secondary education at Torquay Grammar School for Girls, further enhancing her academic credentials.
Achievements in Project Management
Throughout her career, Joanna Cousins has successfully managed and completed over 300 strategic plans for company-wide rollouts and initiatives. These projects have contributed to initiatives valued at over £12 million. She has demonstrated her ability to balance conflicting requirements from various business units, ensuring maximum return and stakeholder satisfaction. Additionally, she achieved a cost saving of over 20% by effectively managing an external CAD agency for store design projects, showcasing her budget control and relationship management skills.