Zeynep Dagdelen
About Zeynep Dagdelen
Zeynep Dagdelen is a Service Delivery Manager with extensive experience in payroll operations and client management. She has held various leadership roles in notable companies and has a strong educational background in business and economics.
Current Role at iiPay
Zeynep Dagdelen serves as a Service Delivery Manager at iiPay, a position she has held since 2020. In this role, she focuses on managing service delivery processes and ensuring client satisfaction. Her responsibilities include overseeing operations and enhancing the efficiency of service delivery teams. Her experience in payroll operations supports her ability to manage complex client needs effectively.
Previous Experience at SafeGuard World International
Zeynep Dagdelen worked at SafeGuard World International in various roles from 2016 to 2020. Initially, she served as the Payroll Operations Team Leader from 2016 to 2018, where she managed payroll processes. She then advanced to the position of Global Service Delivery Manager from 2018 to 2020, overseeing global service delivery teams and improving operational efficiency.
Career at BT
Zeynep Dagdelen's tenure at BT spanned from 2012 to 2015. She began as a Finance Professional for one year in 2012, followed by a two-year role as Billing Management Team Leader from 2013 to 2015. In these positions, she gained experience in financial operations and team management, contributing to her expertise in commercial management.
Educational Background
Zeynep Dagdelen has a solid educational foundation in business and economics. She earned a Bachelor's degree in International Economics from Corvinus University of Budapest, studying from 2004 to 2009. Additionally, she completed a Digital Marketing Course at Central European University in 2015, which lasted for 11 months. She also attended Technical University of Budapest and International Secondary Grammar School.
Expertise in Payroll Operations
Zeynep Dagdelen possesses over a decade of experience in payroll operations and service delivery management. Her expertise includes client management, team management, and commercial management. She has successfully managed global service delivery teams, focusing on enhancing operational efficiency and ensuring high levels of client satisfaction.