Carla S.
About Carla S.
Carla S. is a Customer Service Sales Representative at ILIA Beauty, with a strong background in the cosmetics industry, including previous roles at SEPHORA and Biossance. She holds a Bachelor of Business Administration in Marketing and has extensive knowledge in skincare and cosmetics, enhancing client experiences through her dynamic approach to customer service.
Work at ILIA Beauty
Currently, Carla S. serves as a Customer Service Sales Representative at ILIA Beauty, a position she has held since 2021. In this role, she utilizes her extensive knowledge in skincare and cosmetics to enhance client experiences. Her dynamic approach to customer service is informed by years of experience in the beauty industry.
Previous Experience in Cosmetics
Carla S. has a strong background in the cosmetics industry, having worked in various roles that include Sales Specialist positions at Biossance and Morphe. At Biossance, she worked from 2021 to 2023, and at Morphe, she was employed for 8 months in 2020. Prior to these roles, she served as an Assistant Manager and Beauty Advisor at SEPHORA from 2013 to 2018, where she developed her customer service skills.
Education and Expertise
Carla S. studied at Florida International University, where she earned a Bachelor of Business Administration (BBA) in Marketing from 2017 to 2020. Additionally, she attended Miami Dade College, achieving an Associate of Arts (AA) in Journalism from 2014 to 2017. She also studied Aesthetics at the Florida Academy of Medical Aesthetics (FAMA) in 2020 for 11 months, further enhancing her expertise in skincare.
Leadership and Management Skills
Throughout her career, Carla S. has developed leadership skills through various roles in the beauty and cosmetics sector. Notably, she worked as an Education Manager at Riley Rose from 2018 to 2020, where she focused on training and development. Her management experience complements her strong background in sales and customer service.