Madeline Heartt

Madeline Heartt

Sr. Director, Sales Operations @ ILIA Beauty

About Madeline Heartt

Madeline Heartt serves as the Sr. Director of Sales Operations at ILIA Beauty, where she focuses on developing customer-first solutions in the manufacturing, retail, and e-commerce sectors. With a background in sales operations and a degree in Film Production from Chapman University, she has held various roles in the industry, demonstrating a commitment to process efficiency and team collaboration.

Current Role at ILIA Beauty

Madeline Heartt serves as the Senior Director of Sales Operations at ILIA Beauty, a position she has held since 2023. In this role, she focuses on enhancing operational efficiency and developing customer-centric solutions within the beauty industry. Her leadership aims to empower employees and streamline processes to achieve company objectives.

Previous Experience at ILIA Beauty

Madeline Heartt previously worked at ILIA Beauty in various capacities. She served as Sales Operations Manager from 2019 to 2020 and later as Director of Sales Operations from 2021 to 2023. During her tenure, she contributed to the development of sales strategies and operational frameworks that supported the company's growth in the beauty market.

Professional Background

Madeline Heartt has a diverse professional background that includes roles in sales and operations across multiple industries. Before joining ILIA Beauty, she worked at RED Digital Cinema for five years as Senior Manager of Sales Operations, where she focused on operational planning and customer service. Her earlier roles included positions at Dodge College of Film and Media Arts and various sales associate positions.

Education and Expertise

Madeline Heartt earned a Bachelor of Fine Arts (BFA) in Film Production from Chapman University, where she studied from 2007 to 2011. Her educational background complements her professional experience, particularly in developing creative solutions and managing operational processes in retail and e-commerce sectors.

Skills and Focus Areas

Madeline Heartt is skilled in managing operational planning, focused reporting, and ongoing analysis. She emphasizes process efficiency and is motivated by addressing complex challenges in collaborative environments. Her expertise includes equipping companies with tools to create repeatable sales pipelines and enhancing team performance.

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