Abhishek Agarwal
About Abhishek Agarwal
Abhishek Agarwal serves as the Assistant Team Lead at illion Australia and New Zealand, where he has worked since 2017. He has a diverse background in operations and sales, with previous roles at Converga Pty Ltd, UrbanSherpa™, KLM, Kuoni Global Travel Services, and MakeMyTrip.com.
Work at Illion
Abhishek Agarwal has been serving as the Assistant Team Lead at Illion Australia and New Zealand since 2017. In this role, he is based in Auckland and has accumulated seven years of experience. His responsibilities include providing support for drivers and customers, focusing on dispatch and route management. He also analyzes demand and supply trends to ensure adequate driver availability. Additionally, he has played a key role in integrating new cities and planning zone expansions within the organization.
Previous Employment Experience
Before joining Illion, Abhishek Agarwal worked in various roles in the operations and sales sectors. He served as an Operations Coordinator at Converga Pty Ltd from 2016 to 2017 and at UrbanSherpa™ for a six-month period in 2016. Prior to that, he was a Sales Associate at KLM from 2009 to 2014 and worked as a Senior Operations Specialist at Kuoni Global Travel Services from 2014 to 2015. His career began as a Travel Consultant at MakeMyTrip.com in 2008.
Education and Expertise
Abhishek Agarwal studied at the Auckland Institute of Studies (AIS), where he earned a Post Graduate Diploma in Business Administration from 2015 to 2016. He also holds a Bachelor of Commerce (B.Com.) degree from Delhi University, which he completed from 2006 to 2009. His educational background in business administration and management has equipped him with the skills necessary for his roles in operations and team leadership.
Background
Abhishek Agarwal completed his early education at N C Jindal Public School. He has worked in various capacities across different countries, including India and New Zealand. His diverse work experience spans operations, sales, and customer service, contributing to his comprehensive understanding of business processes and customer relations.