Alyssa L.
About Alyssa L.
Alyssa L. serves as the Head of Delivery at illion, where she has worked since 2020. With a strong background in project and portfolio management, she has held various roles in the telecommunications and healthcare sectors, demonstrating expertise in change management and strategic planning.
Current Role at Illion
Alyssa L. serves as the Head of Delivery at Illion, a position she has held since 2020. In this role, she is responsible for overseeing the delivery of projects and ensuring that organizational goals are met efficiently. Her leadership focuses on implementing effective engagement strategies that facilitate change across the organization. Alyssa's experience in project management and transformation plays a crucial role in her current responsibilities.
Previous Experience at Illion
Alyssa L. has a notable history with Illion, having worked there in various capacities. She was a Project Manager from 2018 to 2019, where she managed project portfolios. Prior to that, she served as a Project Portfolio Manager for one year from 2019 to 2020. Her tenure at Illion has contributed to her expertise in project and portfolio management, enhancing her skills in delivering successful outcomes.
Professional Background in Telecommunications
Alyssa L. has extensive experience in the telecommunications sector, having worked at Optus for several years. Her roles included Fixed Service Pre-activation Customer Consultant from 2008 to 2010, Customer Support Consultant from 2010 to 2011, and Sales Support Administration from 2011 to 2014. This background has equipped her with a strong understanding of customer service and operational processes within the industry.
Education and Expertise
Alyssa L. earned a Bachelor's degree in International Business/Trade/Commerce from Victoria University, studying from 2011 to 2014. Her academic background complements her professional experience, particularly in areas such as transformation, project management, and risk management. She is recognized for her ability to develop actionable plans from complex variables, demonstrating her analytical skills and strategic thinking.
Experience in Healthcare and Financial Services
Alyssa L. has a diverse professional background that includes significant roles in the Financial Services and Hospital & Health Care industries. She worked at Bupa Australia & New Zealand as a Project Lead in Business Integration and Risk Management from 2015 to 2018. This experience has enriched her understanding of governance and change management, which she applies in her current role at Illion.