Hayley Johnston
About Hayley Johnston
Hayley Johnston is a SaaS Account Manager at illion, where she has worked since 2020. She previously served as a Guest Service Agent at Novotel New Plymouth Taranaki for one year and holds a Bachelor's degree in Tourism Management from the Pacific International Hotel Management School.
Work at Illion
Hayley Johnston has been employed at Illion as a SaaS Account Manager since 2020. In this role, she is responsible for managing client accounts and ensuring the effective implementation of Software as a Service solutions. Her tenure at Illion has spanned four years, during which she has developed expertise in client relations and software management.
Previous Experience at Novotel New Plymouth Taranaki
Prior to her current role, Hayley Johnston worked as a Guest Service Agent at Novotel New Plymouth Taranaki from 2019 to 2020. During her one-year tenure, she was involved in providing customer service and support to guests, contributing to the overall guest experience at the hotel.
Education and Expertise
Hayley Johnston studied at the Pacific International Hotel Management School (PIHMS) in New Plymouth, New Zealand, where she earned a Bachelor's degree in Tourism Management. Her studies spanned from 2016 to 2020, equipping her with foundational knowledge and skills relevant to the hospitality and tourism sectors.