Jason Parker
About Jason Parker
Jason Parker is an IT Service Desk Analyst at illion, where he has worked since 2020. He has a background in various roles within the company and is pursuing a Bachelor of Applied IT at La Trobe University.
Work at Illion
Jason Parker has been employed at Illion since 2017, holding various roles within the organization. He started as a Collections Officer from 2017 to 2019, where he was responsible for managing collections processes. Following this role, he served as a Public Access Center Consultant from 2019 to 2020, assisting clients with access to services. Since 2020, he has been working as an IT Service Desk Analyst, providing technical support and resolving IT-related issues for users.
Education and Expertise
Jason Parker is pursuing a Bachelor of Applied IT at La Trobe University, a program he has been enrolled in since 2019. His education focuses on applied information technology, equipping him with the skills necessary for his current role in IT support. This academic background complements his practical experience in various IT and customer service roles at Illion.
Background
Jason Parker has built a career in IT and customer service, starting at Illion in 2017. His progression through different roles within the company highlights his adaptability and commitment to professional growth. His experience spans collections, public access consulting, and IT support, showcasing a diverse skill set that supports his current position.
Professional Experience
Before his current role as an IT Service Desk Analyst, Jason Parker worked in multiple capacities at Illion. He spent two years as a Collections Officer, followed by a year as a Public Access Center Consultant. Each position contributed to his understanding of client needs and operational processes, enhancing his capabilities in IT service delivery.