Mandeep Kaur
About Mandeep Kaur
Mandeep Kaur is a Senior Talent & Capability Partner at illion, where she has worked since 2015. She has a strong background in quality auditing and business process outsourcing, with previous experience in customer service roles and a Master of Business Administration from Auckland Institute of Studies.
Work at Illion
Mandeep Kaur has been employed at Illion as a Senior Talent & Capability Partner since 2015. In this role, she focuses on enhancing talent management and capability development within the organization. Her responsibilities include ensuring compliance with regulatory requirements and company policies. Mandeep contributes to workplace morale through positive engagement with colleagues and clients, demonstrating professionalism and positivity in her interactions.
Previous Experience at Chorus NZ Limited
Before joining Illion, Mandeep Kaur worked at Chorus NZ Limited as a CSR and Provisioning Coordinator for a period of nine months in Auckland, New Zealand, from 2014 to 2015. In this role, she was involved in customer service and provisioning tasks, contributing to the operational efficiency of the organization.
Background in Statistics New Zealand
Mandeep Kaur has experience working at Statistics New Zealand, where she served as a CSR for a total of 14 months across two separate tenures in 2013. Her roles involved customer service responsibilities, which provided her with valuable insights into public sector operations.
Education and Expertise
Mandeep Kaur studied at the Auckland Institute of Studies (AIS), where she earned a Master of Business Administration (MBA) with a focus on Business Administration, Management, and Operations from 2012 to 2014. She possesses expertise in business process outsourcing (BPO) and has a strong background in quality auditing within the financial services industry.
Experience at Hewitt Associates
Prior to her roles at Chorus NZ Limited and Statistics New Zealand, Mandeep Kaur worked at Hewitt Associates for eight years, from 2004 to 2012. During her tenure, she held positions as a Benefits Operations Administrator and a Part-Time Gold Trainer, gaining extensive experience in benefits administration and training.