Nagma Grover
About Nagma Grover
Nagma Grover is a Support Analyst at illion, where she has worked since 2020. She has a diverse background in system analysis, education, and project implementation, with experience at companies such as Infosys and Code Camp.
Work at Illion
Nagma Grover has been employed at Illion as a Support Analyst since 2020. In this role, she focuses on providing technical support and solutions to enhance customer experience. Her tenure at Illion has lasted for four years, during which she has contributed to various projects and initiatives aimed at improving operational efficiency.
Previous Experience
Before her current role at Illion, Nagma Grover worked as a PAC Advisor at Illion for seven months in 2019. Prior to that, she served as a Senior System Analyst at Infosys from 2014 to 2017, where she was involved in system analysis and development. Additionally, she worked as a Teaching Assistant at Code Camp for four months in 2018 and held an executive position at Chitkara University from 2010 to 2014.
Education and Expertise
Nagma Grover holds a Master's degree in Business Information Systems from Monash University, which she completed from 2017 to 2019. She also earned a Bachelor's degree in Electrical, Electronics and Communications Engineering from Chitkara University from 2010 to 2014. Her expertise includes UI/UX design analysis, requirements documentation methods, and process mapping, which she applies to assess capability gaps and enhance team development.
Monash Industry Experience Project
During her studies at Monash University, Nagma Grover participated in the Monash Industry Experience project. This project involved developing a new system from scratch within an agile environment. She implemented requirement gathering techniques, prototyping techniques, and various types of testing, showcasing her ability to work collaboratively in a team setting.
Interests and Activities
Outside of her professional responsibilities, Nagma Grover enjoys tutoring children, reflecting her commitment to education. She also has a passion for dance and traveling, indicating a well-rounded approach to her personal interests and activities.