Sabiha Khatoon

Collections Officer @ Illion

About Sabiha Khatoon

Sabiha Khatoon is a Collections Officer at illion in Melbourne, Australia, where she has worked since 2015. She specializes in debtor management, employing strong negotiation skills and active listening to meet collections targets while adhering to privacy policies and compliance requirements.

Work at Illion

Sabiha Khatoon has been employed as a Collections Officer at Illion since 2015, accumulating nine years of experience in this role. Based in Melbourne, Australia, she is responsible for managing collections processes while adhering to privacy policies and compliance requirements. Her role involves actively listening to debtors and utilizing strong negotiation skills to meet and exceed collections targets. Sabiha demonstrates a proactive approach by planning ahead to achieve daily and monthly productivity goals.

Education and Expertise

Sabiha Khatoon studied at Swinburne University of Technology, where she earned a Master of Accounting degree from 2005 to 2007. Her educational background in Accounting and Finance provides her with a solid foundation for her role in collections. This academic expertise supports her ability to navigate complex financial situations and contribute effectively to her team's objectives.

Background

Sabiha Khatoon has developed her career in collections over the past several years, focusing on maintaining compliance and protecting client interests. Her experience at Illion has allowed her to refine her skills in negotiation and active listening, which are critical in managing debtor relationships. She is recognized for her collaborative spirit and positive attitude, which contribute to a supportive team environment.

Achievements

Throughout her tenure at Illion, Sabiha Khatoon has consistently met and exceeded collections targets. Her strong negotiation skills and proactive planning have played a significant role in her success. She embraces challenges and adapts to changes, demonstrating a commitment to continuous learning and professional development within her field.

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