Steve Ball
About Steve Ball
Steve Ball serves as the National Account Manager for the Client Relationship Team at illion, where he has worked since 2022. With over a decade of experience in business development and client relationship management across various industries, he has held several key positions at American Express and other companies in Australia and New Zealand.
Work at Illion
Steve Ball has been serving as the National Account Manager for the Client Relationship Team at Illion since 2022. His role focuses on managing key client accounts and fostering strong relationships to enhance client satisfaction and retention. Based in Sydney, New South Wales, Australia, he has contributed to the company's objectives by leveraging his extensive experience in client relationship management.
Previous Experience at American Express
Prior to joining Illion, Steve Ball held several positions at American Express Business. He worked as a Senior National Key Account Manager from 2020 to 2022 and as a National Key Account Manager from 2019 to 2020. His tenure at American Express also included the role of Senior Business Development Manager from 2017 to 2019 and Business Development Manager from 2016 to 2017. These roles involved strategic account planning and understanding customer requirements.
Background in Telecommunications and Security
Steve Ball has a diverse background in telecommunications and security sectors. He worked at Telstra as a Senior Business Relationship Manager and Retail Sales Manager between 2006 and 2010. Additionally, he served as a Business Development Manager at ADT, focusing on security monitoring and CCTV solutions from 2010 to 2011. His experience in these industries has equipped him with valuable insights into customer needs and market dynamics.
Expertise in Financial Information Services
Steve Ball possesses expertise in various areas within financial information services, including fraud prevention, anti-money laundering (AML), and customer onboarding. His knowledge extends to device intelligence and credit decision automation. This expertise has been developed through over 10 years of experience in business development and client relationship management across multiple industries.
Education and Early Career
Steve Ball studied at Marist Catholic College North Shore from 1997 to 2002. His early career began in retail sales at Optus, where he worked as a Retail Sales Specialist and Assistant Manager from 2002 to 2006. He later transitioned to business development roles, which laid the foundation for his extensive career in client relationship management and strategic account planning.