James Goss
About James Goss
James Goss is a Help Desk Administrator at Illuminate Education, Inc. in Irvine, California, with a diverse background in IT support and systems administration spanning over a decade.
Work at Illuminate Education
James Goss has been employed at Illuminate Education, Inc. as a Help Desk Administrator since 2021. In this role, he is responsible for providing technical support and assistance to users, ensuring that educational technology systems operate smoothly. Prior to his current position, he also worked at Illuminate Education as a Desktop Support Specialist from 2019 to 2020, where he gained experience in troubleshooting and resolving IT issues.
Previous Employment History
Before joining Illuminate Education, James Goss worked in various IT support roles. He served as an Information Technology Support Specialist at Smile Brands Inc. for two months in 2020. He also held a position as Commercial Business Support at Spectrum for one month in 2018. Additionally, he worked as a Solutions Engineer at support.com from 2012 to 2013, and as a Systems Administrator II at Charter Healthcare Group from 2020 to 2021.
Education and Expertise
James Goss has a solid educational background in technology and management. He studied at Riverside City College, where he achieved a CCNA certification and completed a program in Electronics & Engineering from 2010 to 2011. He later attended Trident University International, earning a Bachelor of Business Administration with a focus on Computer/Information Technology Administration and Management from 2018 to 2021.
Background
James Goss has a diverse work history that includes roles in technical support and systems administration. He has gained experience in various sectors, contributing to his understanding of IT systems and user support. His career began with positions that focused on production coordination and technical support, which laid the foundation for his subsequent roles in IT.