Manuel Rodriguez
About Manuel Rodriguez
Manuel Rodriguez serves as a Senior Support Specialist at Illuminate Education, Inc., where he has worked since 2016. He previously held a position as a Customer Service Representative at IO Education for one month in 2016.
Work at Illuminate Education
Manuel Rodriguez has been employed at Illuminate Education, Inc. since 2016. In his role as a Senior Support Specialist, he provides assistance and support to clients, ensuring they effectively utilize the company's educational technology solutions. His tenure at Illuminate Education spans over eight years, during which he has developed expertise in customer support and technical assistance within the education sector.
Previous Experience at IO Education
Prior to joining Illuminate Education, Manuel Rodriguez worked at IO Education as a Customer Service Representative. His time at IO Education was brief, lasting only one month in 2016. This experience contributed to his foundational skills in customer service, preparing him for his subsequent role at Illuminate Education.
Professional Role and Responsibilities
In his capacity as a Senior Support Specialist at Illuminate Education, Manuel Rodriguez is responsible for addressing client inquiries and troubleshooting issues related to the company's products. His role involves collaborating with various teams to enhance user experience and ensure customer satisfaction. He plays a key part in maintaining the operational efficiency of support services.
Career Timeline
Manuel Rodriguez's career in the education technology sector began in 2016. He transitioned from a Customer Service Representative at IO Education to a Senior Support Specialist at Illuminate Education. His ongoing commitment to supporting educational initiatives reflects his dedication to improving the learning experience through technology.