Shaketa Gillard
About Shaketa Gillard
Shaketa Gillard serves as the Customer Training Manager at Fast Bridge, a division of Renaissance Learning, where she has worked as an Illuminate Instructor since 2022.
Work at Renaissance Learning
Shaketa Gillard serves as an Illuminate Instructor for FastBridge at Renaissance Learning. She has been in this role since 2022, contributing to the company's mission of providing educational solutions. Her position involves delivering training and support to customers, ensuring they effectively utilize the FastBridge assessment tools.
Role as Customer Training Manager
In her capacity as Customer Training Manager, Shaketa Gillard focuses on enhancing customer experience through effective training programs. She is responsible for developing and implementing training strategies that help users maximize the benefits of FastBridge products. Her role is crucial in facilitating user engagement and satisfaction.
Experience in Remote Work
Shaketa Gillard has been working remotely for the past two years. This experience has allowed her to adapt to various communication and collaboration tools, ensuring that she can effectively train and support customers regardless of their location. Her remote work experience contributes to her ability to connect with a diverse audience.