Ihor Medvedenko
About Ihor Medvedenko
Ihor Medvedenko is a Senior Technical Support Specialist at iLobby® Visitor Management in Toronto, Ontario, Canada, where he has worked since 2020. He holds a Bachelor's Degree in Law from the National Academy of Internal Affairs in Kyiv and a Business-Marketing Diploma from Seneca College.
Work at iLobby
Ihor Medvedenko has been employed at iLobby® Visitor Management since 2020, serving as a Senior Technical Support Specialist. In this role, he provides advanced technical assistance and support to clients, ensuring the effective use of the company's visitor management solutions. Prior to this position, he worked as a Technical Support Specialist at iLobby from 2018 to 2020, where he developed foundational skills in customer support and technical troubleshooting.
Education and Expertise
Ihor Medvedenko holds a Bachelor’s Degree in Law from the National Academy of Internal Affairs in Kyiv, where he studied from 2011 to 2015. He also earned a Business-Marketing Diploma from Seneca College of Applied Arts and Technology, completing his studies there from 2015 to 2017. His educational background provides him with a diverse skill set that combines legal knowledge with business and marketing expertise.
Background
Ihor Medvedenko is based in Toronto, Ontario, Canada. His professional journey in technical support began at iLobby® Visitor Management, where he progressed from a Technical Support Specialist to a Senior Technical Support Specialist. This progression reflects his commitment to developing his technical skills and enhancing customer service capabilities within the organization.
Professional Experience
Ihor Medvedenko has accumulated a total of six years of experience in technical support roles. His tenure at iLobby spans from 2018 to the present, during which he has contributed to improving client satisfaction and resolving technical issues efficiently. His experience in both technical support and customer service has equipped him to handle complex inquiries and provide effective solutions.