Krystyna Chernykh
About Krystyna Chernykh
Krystyna Chernykh is a Technical Support Specialist at iLobby® Visitor Management, where she configures the iLobby platform and leads troubleshooting efforts to resolve technical issues. She has a background in multimedia design and development and has held various customer service roles in Toronto, Ontario.
Work at iLobby
Krystyna Chernykh currently serves as a Technical Support Specialist at iLobby® Visitor Management, a position she has held since 2020. In this role, she is responsible for configuring the iLobby platform and hardware to meet specific customer needs. She leads the troubleshooting process to resolve complex technical issues efficiently, ensuring a high level of customer support. Her work contributes to a world-class support experience for customers globally.
Previous Experience
Before her current role, Krystyna gained experience as a Multimedia Design and Development Intern at iLobby® Visitor Management in 2020. She also worked at Tim Hortons as a Customer Service representative from 2018 to 2020 and spent a year as a Security Access Associate at Canada's Wonderland from 2018 to 2019. Additionally, she worked briefly as a Barista at Baka Gallery Cafe in 2020.
Education and Expertise
Krystyna Chernykh completed her high school education at Audentes IB School, where she achieved the International Baccalaureate (IB) Diploma from 2015 to 2018. She furthered her education at Humber College, earning an Honours Diploma in Multimedia Design and Development from 2018 to 2020. Her academic background provides her with a solid foundation in technology and design.
Technical Skills and Interests
In her current role, Krystyna demonstrates strong skills in negotiating and maintaining hardware inventory. She engages in coding during her free time, reflecting her passion for creatively using technology to solve problems. This interest in technology enhances her ability to provide effective technical support.