Fabianna Sá

Especialista De Atendimento @ Ilumno

About Fabianna Sá

Fabianna Sá is a marketing specialist with extensive experience in digital marketing and client service roles. She has worked at various educational institutions and currently serves as a Specialist in Customer Service at Ilumno, where she has been employed since 2017.

Current Role at Ilumno

Fabianna Sá currently serves as Especialista de Atendimento at Ilumno, a position she has held since 2017. In this role, she is responsible for monitoring digital channel KPIs and managing the budget to ensure alignment with strategic goals. She also oversees the production of monthly content, ensuring that it meets the organization's standards and objectives. Her work involves collaborating with internal managers to propose and implement action plans aimed at achieving desired results.

Previous Experience at Ilumno

Prior to her current position, Fabianna Sá worked at Ilumno as Coordenadora de Marketing for a period of four months in 2017. During this time, she contributed to the marketing strategies and initiatives of the organization. Her role involved engaging in strategic planning and market analysis to adapt strategies accordingly, which helped in aligning marketing efforts with the company’s goals.

Career at Universidade Veiga de Almeida

Fabianna Sá has held multiple roles at Universidade Veiga de Almeida. She worked as Coordenadora de Marketing from 2012 to 2015, where she managed various marketing initiatives for three years. In 2016, she served as Coordenadora de Marketing Digital for seven months, focusing on digital marketing strategies. Her experience at the university contributed to her expertise in marketing and communication.

Educational Background

Fabianna Sá studied at Faculdade FACHA, where she earned a Bacharelado em Comunicação Social - Publicidade e Propaganda from 2005 to 2010. She furthered her education at Universidade Veiga de Almeida, achieving an MBA em Marketing e Comunicação Empresarial from 2014 to 2015. Additionally, she has been pursuing an MBA Internacional em Marketing Digital Estratégico since 2016, enhancing her knowledge in digital marketing strategies.

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