Wilson Hernan Martin
About Wilson Hernan Martin
Wilson Hernan Martin is a seasoned professional with extensive experience in customer service and account management. He currently serves as Gerente De Cuentas at Ilumno and has held various roles in companies such as Colpatria and Codensa.
Current Role at Ilumno
Wilson Hernan Martin serves as Gerente De Cuentas at Ilumno, a position he has held since 2017. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His work contributes to the company's efforts in providing educational solutions and services.
Professional Experience
Wilson has extensive experience in customer service and account management. He has been with Colpatria since 2012, working as Profesional Senior Servicio Al Cliente for 12 years in Bogotá D.C., Colombia. Prior to this, he worked at Codensa Sa Esp as Profesional Comercial De Canales De Servicio from 2007 to 2010, and at Diebold Nixdorf as Coordinador Centro De Gestión De Servicios Nacional from 2004 to 2006 in North Canton, Ohio, United States. His career began at Multienlace, where he was an Analista Del Área De Soluciones Y Consultoría Workforce from 2003 to 2004.
Education Background
Wilson studied at Universidad Central (co) from 1997 to 2005, completing an 8-year program. He furthered his education at the same institution from 2015 to 2019 for an additional 4 years. Additionally, he attended Universidad Del Rosario in 2014, although the duration of this study was less than a month.
Career Timeline
Wilson Hernan Martin's career spans multiple roles and organizations. He began his professional journey at Multienlace in 2003, followed by positions at Diebold Nixdorf and Codensa Sa Esp. He joined Colpatria in 2012 and has been with Ilumno since 2017. His diverse experiences across different companies and roles highlight his expertise in account management and customer service.