Erin Burns
About Erin Burns
Erin Burns is an Application Support Specialist with a background in International Business and Marketing. She has held various roles in customer service and sales, including positions at Tennant Company and Hohensteins Inc.
Work at ImageTrend
Erin Burns has been employed at ImageTrend as an Application Support Specialist since 2021. In this role, she provides technical support and assistance to users of the company's software solutions. Her responsibilities include troubleshooting issues, guiding users through application features, and ensuring optimal performance of the software. Erin's experience in application support contributes to the overall success of ImageTrend in delivering effective solutions to its clients.
Education and Expertise
Erin Burns holds an Associate's degree in General Studies from Inver Hills Community College. She furthered her education at Metropolitan State University, where she earned a Bachelor of Arts in International Business and Marketing. This academic background equips her with a solid foundation in business principles and marketing strategies, enhancing her capabilities in her current role.
Background
Erin Burns has a diverse work history that includes various roles in customer service and sales. Prior to her current position at ImageTrend, she worked at Tennant Company as a Customer Service Representative for one year. She also held multiple positions at Hohensteins Inc, including Quality Assurance Specialist, Sales Representative, and Relief Sales Representative, accumulating experience in sales and quality assurance.
Professional Experience
Erin's professional journey includes significant roles at Hohensteins Inc. She started as an On Premise Merchandiser in 2016, followed by a position as Quality Assurance Specialist for six months. She then transitioned to a Sales Representative role from 2018 to 2021, where she focused on sales in the Twin Cities area. This progression in her career reflects her adaptability and growth within the company.