Jacob Jensen
About Jacob Jensen
Jacob Jensen is an Application Support Specialist at ImageTrend, where he has worked since 2021. He has a background in multimedia production, mental health, and research, and is currently studying Front End Development.
Work at ImageTrend
Jacob Jensen has been employed at ImageTrend as an Application Support Specialist since 2021. In this role, he provides customer service support through email and phone communication. He assists the Quality Assurance team with testing new features and contributes to the documentation of bugs and enhancements using Azure DevOps. His responsibilities include utilizing SQL for querying data, which is essential for troubleshooting and resolving customer issues.
Previous Experience in Multimedia Production
Before joining ImageTrend, Jacob worked at Minnesota Daily as a Multimedia Producer for three months in 2017. He also held various positions at committee_films, including Assistant Producer for two months in 2021, and Research and Production Assistant for four months in the same year. Additionally, he interned at committee_films for six months from 2017 to 2018, gaining valuable experience in the production field.
Education and Expertise
Jacob Jensen studied at the University of Minnesota-Twin Cities, where he achieved a degree in Psychology from 2016 to 2018. He has also pursued further education at Practicum by Yandex, focusing on Front End Development and achieving certification since 2020. Additionally, he studied Public Health and became a Certified Scrum Master through Scrum 101. He obtained a Certificate in Grant Writing from San Diego State University in 2020.
Experience in Mental Health and Research
Jacob has experience in the mental health field, having worked as a Mental Health Associate at Regions Hospital for nine months from 2018 to 2019. He also served as a Research Assistant at the University of Minnesota-Twin Cities for four months in 2018. These roles contributed to his understanding of psychological principles and research methodologies.