Jeff Wallenfelt
About Jeff Wallenfelt
Jeff Wallenfelt is a CRM Specialist with extensive experience in business strategy development and marketing automation. He has worked in various roles across multiple companies, including Envoy Medical and ImageTrend, and holds a Bachelor of Business Administration from Metropolitan State University.
Work at ImageTrend
Jeff Wallenfelt has been employed at ImageTrend as a CRM Specialist since 2017. In this role, he focuses on optimizing customer relationship management processes and enhancing the overall efficiency of business operations. His contributions have been significant in leveraging CRM systems to support business strategies within the organization. He operates in the Greater Minneapolis-St. Paul Area, where he applies his expertise in cloud services and marketing automation to improve business outcomes.
Previous Experience in CRM Roles
Prior to his current position at ImageTrend, Jeff Wallenfelt held various roles in CRM-related positions. He worked at Envoy Medical from 2010 to 2014 as an MS Dynamics CRM Admin-Customizer/Decision Support. He also served as a CRM Consultant at TechAir Group in two separate stints, first from 2014 to 2015 and then in 2016 for a total of eight months. His experience includes integrating CRM systems into business solutions to enhance operational efficiency.
Education and Expertise
Jeff Wallenfelt studied at North Hennepin Community College, where he earned an Associate of Arts (A.A.) degree. He furthered his education at Metropolitan State University, obtaining a Bachelor of Business Administration (B.B.A.) with a focus on Business Administration, Management, and Operations from 2011 to 2013. His educational background supports his expertise in developing business strategies and roadmaps, particularly in the context of CRM systems.
Technical Skills and Certifications
Jeff Wallenfelt possesses a range of technical skills relevant to his role as a CRM Specialist. He is proficient in Microsoft SharePoint, contributing to app and web development projects. He also holds a Microsoft Certified Professional certification, which demonstrates his proficiency in Microsoft technologies. His expertise extends to marketing automation, where he leverages technology to enhance business processes and improve customer engagement.
Career Background
Jeff Wallenfelt has a diverse career background that spans various roles and industries. He worked at Intereum as a Service Representative from 2005 to 2007 and at Hemostasis, LLC from 2007 to 2010 in multiple capacities, including Quality, Documentation, Logistics, Purchasing, Marketing, Sales Support, and Customer Service. This varied experience has equipped him with a comprehensive understanding of business operations and customer service.