Arnisha Westry
About Arnisha Westry
Arnisha Westry is a Help Desk Operator at Imagine One Technology & Management, Ltd. in Maryland, with a Bachelor of Science in Information Technology from Strayer University and a proven background in technical support and communication.
Work at Imagine One Technology & Management
Arnisha Westry has been employed at Imagine One Technology & Management, Ltd. as a Help Desk Operator since 2021. In this role, she provides technical support and assistance to users, contributing to the overall efficiency of IT services within the organization. Her position involves troubleshooting issues, managing user inquiries, and ensuring effective communication among team members. With three years of experience in this role, she has developed a strong understanding of the company's operations and user needs.
Education and Expertise
Arnisha Westry earned her Bachelor of Science degree in Information Technology from Strayer University, completing her studies from 2021 to 2023. Prior to this, she obtained an Associate's degree in General Studies from the College of Southern Maryland, studying from 2014 to 2016. Her educational background provides her with a solid foundation in technical knowledge and skills relevant to her role in the information technology sector.
Background
Before joining Imagine One Technology & Management, Arnisha Westry worked as a Help Desk Specialist at ECS from 2020 to 2021. This position allowed her to gain valuable experience in providing technical support and managing user requests. Her career in the information technology and services industry showcases a demonstrated history of developing technical support skills and enhancing user experience.
Technical Skills and Responsibilities
Arnisha Westry possesses a range of technical support skills that are essential for her role as a Help Desk Operator. She has expertise in telephone reception, which enhances communication efficiency within her organization. Additionally, she has a strong background in coordinating meetings and managing heavy calendaring tasks, ensuring that organizational operations run smoothly and effectively.