Jessica Kliesch
About Jessica Kliesch
Jessica Kliesch is an Instructional Designer currently employed at imc Learning and has held various positions at WMF Group since 2017. She holds a Bachelor of Arts in Educational Science and Management from Albert-Ludwigs-Universität Freiburg im Breisgau, where she focused on E-Learning development.
Work at imc Learning
Jessica Kliesch has been working as an Instructional Designer at imc Learning since 2021. In this role, she focuses on the development and implementation of educational materials and e-learning solutions. Her responsibilities include designing instructional content that meets the needs of various learners. She applies her knowledge of educational management and her experience in team management to enhance the learning experience.
Current Role at WMF Group
At WMF Group, Jessica Kliesch serves as an Assistant Store Manager since 2020. Her role involves overseeing store operations in Freiburg und Umgebung, Deutschland. She also works as a Sales Assistant, a position she has held since 2017. In both roles, she is responsible for customer care, consulting, and retention, as well as managing inventory and merchandise maintenance.
Education and Expertise
Jessica Kliesch studied at Albert-Ludwigs-Universität Freiburg im Breisgau, where she earned a Bachelor of Arts in Educational Science and Educational Management from 2017 to 2021. During her studies, she completed a Bachelor's thesis on the conception and implementation of e-learning, achieving the highest grade of 1.0. Her education has equipped her with skills in communication, presentation, and instructional design.
Professional Background
Before her current roles, Jessica Kliesch worked at Deerberg GmbH as a Verkäufer from 2016 to 2017. In this position, she gained experience in customer service and retail operations. Her professional background includes extensive experience in order processes, cash register systems, and billing procedures, contributing to her strong customer care skills.
Team Management Experience
Jessica Kliesch possesses significant experience in team management and teambuilding measures. She has managed teams at a micro level, focusing on fostering collaboration and effective communication among team members. Her leadership skills are complemented by her background in educational management, enhancing her ability to guide and support her teams.