Ricky Chi

Ricky Chi

Software Support Professional @ imc Learning

About Ricky Chi

Ricky Chi is a Software Support Professional with over eight years of experience in the field. He holds a Bachelor's degree in Information and Technology Systems from Monash University and a Diploma of Computing from the Australian College of Business and Technology.

Work at imc Learning

Ricky Chi has been employed at imc AG as a Software Support Professional since 2016. In this role, he provides technical assistance and support for software applications, focusing on enhancing user experience and resolving issues. His tenure at imc AG spans over eight years, during which he has developed a strong understanding of learning management systems, contributing to the company's objectives in software support.

Education and Expertise

Ricky Chi holds a Bachelor of Information and Technology Systems from Monash University, where he studied from 2011 to 2015. He also completed a Diploma of Computing at the Australian College of Business and Technology from 2010 to 2011. His educational background equips him with a solid foundation in software development and support, enabling him to effectively assist users and troubleshoot software-related issues.

Background

Ricky Chi has over eight years of experience in the software support field. His career began after completing his diploma and bachelor's degree, which provided him with the necessary skills and knowledge to excel in this area. He has been working in Melbourne, Australia, where he has gained extensive experience in providing software support and understanding user needs.

Professional Interests

Ricky Chi enjoys learning new programming languages and tools, reflecting his commitment to professional development in the technology sector. This interest not only enhances his skill set but also allows him to stay current with industry trends and advancements, which is essential in the rapidly evolving field of software support.

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