Henry Cho
About Henry Cho
Henry Cho serves as the Head of Design at Immutable, where he focuses on innovative web3 projects. With over 20 years of experience in design and product development across various industries, he has held significant roles at companies like Facebook and Commonwealth Bank.
Work at Immutable X
Henry Cho serves as the Head of Design at Immutable, a role he has held since 2022. He is based in Sydney, New South Wales, Australia. At Immutable, he focuses on developing brand new products and platforms in the web3 space. Cho appreciates the collaborative culture at Immutable, which he describes as fantastic and tight-knit. He enjoys the challenges presented by the innovative environment and values the opportunity to work alongside talented designers and industry experts.
Previous Experience at Facebook
Prior to his current role, Henry Cho worked at Facebook as the Head of Product Design for Payments from 2019 to 2022. During his three years at the Menlo Park, California office, he contributed to the design and user experience of payment solutions, focusing on enhancing user engagement and satisfaction.
Career at Commonwealth Bank
Henry Cho held multiple positions at Commonwealth Bank between 2016 and 2019. He served as Executive Manager for Digital Financial Wellbeing and later as Executive Manager for Digital Design. His work involved leading design initiatives aimed at improving customer experiences in digital banking. He also worked as Executive Manager for Mobile User Experience from 2013 to 2016, focusing on mobile platforms.
Education and Expertise
Henry Cho has over 20 years of experience in design, spanning various sectors including agencies, enterprise, education, and start-ups. He has a strong focus on transforming business cultures to be action-oriented and outcome-focused. Cho advocates for designing intelligent services that enhance people's lives and emphasizes the importance of empathy research and experimentation in design processes.
Teaching and Mentorship
In addition to his design roles, Henry Cho has been a Lean UX Lecturer at General Assembly since 2012. His teaching experience spans over a decade, where he shares his expertise in user experience design with aspiring professionals. Cho supports team autonomy and mastery, empowering team members to make decisions and pursue their professional growth.