Sam Howarth
About Sam Howarth
Sam Howarth is a Customer Support Manager currently employed at Immutable since 2022. He has over a decade of experience in customer service roles, including positions at Internode and Sweat.
Work at Immutable X
Sam Howarth has been serving as the Customer Support Manager at Immutable since 2022. In this role, he is responsible for overseeing customer support operations, ensuring that client inquiries and issues are addressed efficiently. His experience in customer service management contributes to the development of effective support strategies within the organization.
Previous Experience at Internode
Prior to his current position, Sam Howarth worked at Internode as the Customer Service Manager from 2009 to 2017. During his eight years in this role, he managed customer service teams and implemented processes to enhance customer satisfaction. His tenure at Internode was marked by a focus on improving service delivery in Adelaide, Australia.
Experience at Sweat
From 2017 to 2022, Sam Howarth held the position of Manager, Member Support at Sweat. In this capacity, he managed member support operations, ensuring that user concerns were addressed effectively. His five years at Sweat allowed him to further develop his skills in customer support management in the fitness industry.
Education in Information Technology
Sam Howarth studied Information Technology at TAFE SA from 2002 to 2005. He completed a three-year program that provided him with foundational knowledge and skills in the field of information technology. This educational background supports his roles in customer support management, particularly in technology-driven environments.