Cheryl Wilson
About Cheryl Wilson
Cheryl Wilson is a Customer Support Analyst at Impac Services, where she has worked since 2008. She holds an Associate of Arts degree from Clark College and a Bachelor of Arts degree from Washington State University.
Work at Impac Services
Cheryl Wilson has been employed at Impac Services as a Customer Support Analyst since 2008. Over the course of her 16-year tenure, she has contributed to the company's customer service operations in Boise, Idaho. Her role involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Education and Expertise
Cheryl Wilson earned an Associate of Arts degree from Clark College, where she studied from 1993 to 1996. She furthered her education at Washington State University, obtaining a Bachelor of Arts degree from 1996 to 1999. Her educational background supports her expertise in customer support and analysis.
Previous Work Experience
Before joining Impac Services, Cheryl Wilson worked at 5280 Solutions from 2002 to 2007 as a Business Analyst, where she focused on communications and quality assurance. Prior to that, she served as a Technical Records Specialist for the State of Idaho from 2001 to 2002. These roles contributed to her skill set in customer support and analysis.
Career Timeline
Cheryl Wilson's career spans over two decades, beginning with her role at the State of Idaho in 2001. After one year, she transitioned to 5280 Solutions, where she worked for five years. In 2008, she joined Impac Services, where she has remained for 16 years, demonstrating her commitment to her profession.