Hannah Croswell
About Hannah Croswell
Hannah Croswell is a Customer Success Manager at Impact Analytics, specializing in integrating AI and Advanced Analytics to improve retail efficiency and profitability. She has extensive experience in the retail sector, having held various planning roles at Belk and Lowe's Companies, Inc.
Current Role at Impact Analytics
Hannah Croswell serves as a Customer Success Manager at Impact Analytics, a position she has held since 2021. In this role, she focuses on enhancing client satisfaction and ensuring the successful implementation of analytics solutions. Her work involves collaborating with clients to understand their needs and leveraging advanced analytics to drive business outcomes. Croswell's expertise in customer success is supported by her strong analytical skills and business acumen, particularly in the retail sector.
Previous Experience in Retail
Prior to her current role, Hannah Croswell gained extensive experience in the retail industry. She worked at Lowe's Companies, Inc. as a Senior Supply Chain Planner for eCommerce from 2020 to 2021. Before that, she held multiple positions at Belk, including Senior Merchandise Planner and Merchandise Planner, from 2015 to 2020. Her roles involved strategic planning and analysis, contributing to inventory management and sales forecasting within large retail environments.
Educational Background
Hannah Croswell earned her Bachelor’s Degree in Retail and Consumer Science, with a minor in Business Administration, from the University of Tennessee-Knoxville. She attended the university from 2011 to 2015. Her education provided her with a solid foundation in retail management and consumer behavior, which she has applied throughout her career in various retail roles.
Internship Experience
During her studies at the University of Tennessee, Hannah Croswell completed a merchandising internship from 2013 to 2014. This nine-month internship allowed her to gain practical experience in the retail sector, further developing her skills in merchandising and analytics. The hands-on experience contributed to her understanding of retail operations and consumer insights.
Skills and Expertise
Hannah Croswell possesses a strong analytical mindset, particularly focused on integrating AI and advanced analytics to improve retail business efficiency and profitability. Her expertise spans various aspects of retail planning and supply chain management, enabling her to contribute effectively in her roles. Croswell's background in large retail environments has equipped her with the knowledge necessary to navigate complex business challenges.