Abraham Huie
About Abraham Huie
Abraham Huie serves as the Director of Support and Engagement at Impactive, where he has worked since 2021. He has extensive experience in customer support and operations, having held various roles at NationBuilder and other organizations over the past several years.
Current Role at Impactive
Abraham Huie serves as the Director of Support and Engagement at Impactive, a position he has held since 2021. In this role, he focuses on enhancing customer support and engagement strategies while working remotely. His responsibilities include collaborating with cross-functional teams to identify and resolve user problems, leveraging his extensive experience in customer support.
Previous Experience at NationBuilder
Abraham Huie has a significant history with NationBuilder, where he held multiple roles. He worked as a Frontline Supervisor from 2016 to 2017 and later as a Frontline Organizer from 2014 to 2016. He also served as a Customer Support Manager from 2017 to 2020 and as a Senior Manager for Customer Support from 2019 to 2020. His cumulative experience at NationBuilder spans over four years, contributing to his expertise in customer support systems.
Experience at Rxdefine
In 2020, Abraham Huie worked at Rxdefine as a Senior Manager for Support and Operations for a duration of six months. His role involved overseeing support operations, further enhancing his skills in managing customer service teams and processes.
Educational Background
Abraham Huie studied at the University of California, Berkeley, where he earned a Bachelor of Arts degree in Political Economy from 2009 to 2013. He also attended Boğaziçi University, focusing on History for 11 months in 2013. His educational background supports his analytical skills and understanding of user engagement.
Specialization in User Support
Abraham Huie specializes in uncovering user problems and developing solutions through collaboration with cross-functional teams. With over seven years of experience in building customer support systems and teams, he has honed his ability to address user needs effectively and improve overall customer satisfaction.