Ashley Brown
About Ashley Brown
Ashley Brown serves as the Customer Experience Packaging Team Manager at Imperial Dade in Calgary, Canada, where she has worked since 2022. With a strong background in customer service and product knowledge, she emphasizes relationship building and business development.
Work at Imperial Dade
Ashley Brown has been serving as the Customer Experience Packaging Team Manager at Imperial Dade since 2022. In this role, she is responsible for overseeing customer experience initiatives related to packaging. Based in the Calgary, Canada Area, she utilizes her extensive background in customer service to enhance team performance and client satisfaction. Her management approach emphasizes strong relationships with clients and a commitment to exceeding established targets.
Previous Experience in Customer Management
Before joining Imperial Dade, Ashley Brown worked as the Online Customer Manager at SUGOI from 2005 to 2008. In this position, she focused on managing online customer interactions and enhancing the overall customer experience. Additionally, she held the role of Production Coordinator at FGL Sports Ltd from 2011 to 2014, where she coordinated production processes and contributed to operational efficiency.
Education and Expertise
Ashley Brown studied at Guildford College in the UK from 1986 to 1988, where she pursued a course in Communications and achieved a Guilds diploma. This educational background has provided her with a strong foundation in effective communication, which is essential in her current role and throughout her career in customer service and management.
Background in Customer Service
Ashley Brown possesses a strong foundation in customer service, which is a key aspect of her management approach. Her comprehensive product knowledge enables her to meet and exceed established targets. She focuses on nurturing existing relationships while actively seeking new business opportunities, demonstrating her commitment to both customer satisfaction and business growth.