Shanette Brown
About Shanette Brown
Shanette Brown serves as the Customer Service Manager at Imperial Dade in Jacksonville, Florida, where she has worked since 2000. She holds a Bachelor of Applied Science in Supervision and Management from Florida State College at Jacksonville.
Work at Imperial Dade
Shanette Brown has served as the Customer Service Manager at Imperial Dade since 2000. With over 24 years of experience in this role, she is based in Jacksonville, Florida. In her position, she oversees customer service operations, ensuring that client needs are met efficiently and effectively. Her long tenure at Imperial Dade reflects her commitment to the company and its customers.
Previous Experience at Unisource Worldwide, Inc.
Before joining Imperial Dade, Shanette Brown worked at Unisource Worldwide, Inc. as a Customer Service Liaison from 1992 to 1999. During her seven years in this role, she developed skills in customer relations and service management, contributing to her expertise in the field. This experience laid the foundation for her subsequent role at Imperial Dade.
Education and Expertise
Shanette Brown studied at Edward H White High School from 1991 to 1993. She furthered her education at Florida State College at Jacksonville, where she focused on Supervision and Management. She earned a Bachelor of Applied Science (BAS) degree, which has equipped her with the knowledge and skills necessary for her management role in customer service.
Background
Shanette Brown is based in Jacksonville, Florida, where she has built her career in customer service management. Her professional journey began in the early 1990s and has included significant roles that have contributed to her development in the industry. Her background includes extensive experience in customer service, which has been pivotal in her current position.