Tim Delaney
About Tim Delaney
Tim Delaney is the Head of Professional Services at Imubit in Houston, Texas, with 30 years of industry experience and a background in software engineering, customer success, and product management.
Current Role at Imubit
Tim Delaney is currently the Head of Professional Services at Imubit, based in Houston, Texas, United States. In this role, he oversees the delivery and management of professional services, ensuring that customer engagements and project implementations are executed smoothly and efficiently.
Professional Experience at CM Group
Tim Delaney served as VP, Global Professional Services at CM Group from 2019 to 2022, following the acquisition of Sailthru. During his tenure, he was responsible for integrating professional services teams, maintaining customer satisfaction, and ensuring seamless transitions. Prior to this, he was the Senior Director of Professional Services at CM Group from 2015 to 2019, based in New York, New York, United States.
Role at Directworks
Tim Delaney served as Vice President, Customer Success at Directworks from 2009 to 2015. In this position, he implemented a customer success strategy that resulted in a 20% reduction in customer churn over two years. His efforts were focused on enhancing customer relationships and ensuring the long-term success of the company's clients.
Education Credentials
Tim Delaney holds a Master's degree in Industrial Engineering from the University of Pittsburgh, which he obtained between 1994 and 1996. He also earned a Bachelor's degree in Mechanical Engineering from Michigan State University, where he studied from 1989 to 1993.
Industry Experience and Background
With 30 years of industry experience, Tim Delaney has a diversified background in software engineering, customer success, product management, marketing, and finance. He has worked at notable companies like Ariba, Inc., Westinghouse Plant Apparatus Division, Oxbow, and Delek, where he held various leadership and engineering roles.