Mario Arteaga
About Mario Arteaga
Mario Arteaga is a Desktop Support Technician III at Inari Medical, with a diverse background in technical support and engineering roles across several companies, including Panasonic Avionics Corporation and The Walt Disney Company. He holds a Bachelor of Science in Information Technology and an MBA in Dispute Resolution from Pepperdine University.
Work at Inari Medical
Mario Arteaga has been employed at Inari Medical as a Desktop Support Technician III since 2022. In this role, he is responsible for providing technical support and ensuring the operational efficiency of desktop systems. His position involves troubleshooting hardware and software issues, managing user accounts, and maintaining IT infrastructure. Arteaga's work contributes to the overall productivity of the organization, which is based in Irvine, California.
Previous Experience at Panasonic Avionics Corporation
Mario Arteaga worked at Panasonic Avionics Corporation in various roles from 2013 to 2018. Initially, he served as a Technical Support Specialist I for two years, followed by a promotion to Technical Support Specialist II for nine months. He then advanced to the position of Supervisor, Software Testing, where he worked for two years. His responsibilities included providing technical support and overseeing software testing processes, contributing to the company's operational capabilities.
Education and Expertise
Mario Arteaga holds a Bachelor of Science degree in Information Technology from the University of Phoenix. He also earned a Master of Business Administration with a focus on Dispute Resolution from Pepperdine University. Additionally, he obtained a Network Engineering and Management certificate from the Computer Learning Center. His educational background supports his expertise in systems and application design, technical support, and asset management.
Technical Skills and Contributions
Mario Arteaga possesses extensive technical skills, particularly in asset management and inventory control involving hardware, software, and peripherals. He has demonstrated a proven ability to master new tools and technologies quickly, focusing on areas such as PC and terminal client imaging, patch management, and security. Arteaga has also been involved in the construction and documentation of departmental procedures and policies, showcasing his capability in process improvement.
Career Development and Roles
Throughout his career, Mario Arteaga has held various positions in the IT and technical support field. His roles have included Desktop Engineer at CapitalSource Bank, Senior IS&T Support Specialist at Advantage Solutions, and Information Services Support Analyst II at Quest Software. He has collaborated with multiple teams, including server, network, and application support, enhancing his experience in diverse technical environments.