Lea Zinyemba
About Lea Zinyemba
Lea Zinyemba serves as the Director of Client Implementation at Incredible Health, where she has worked since 2022. She has a background in nursing and operations, with previous roles at The Christ Hospital Health Network and extensive experience in the B2B SaaS industry.
Current Role at Incredible Health
Lea Zinyemba serves as the Director of Client Implementation at Incredible Health. In this role, she has been responsible for overseeing client onboarding and implementation processes since 2022. Her work focuses on ensuring that clients receive effective support and resources as they integrate Incredible Health's solutions into their operations.
Previous Experience at Incredible Health
Prior to her current position, Lea Zinyemba held several roles at Incredible Health. She worked as a Client Implementation Manager for seven months in 2022 and as a Senior Operations Lead from 2021 to 2022. Additionally, she served as an Operations Specialist - Nurse Talent Advocate from 2019 to 2021. These roles contributed to her expertise in client success and operational efficiency within the B2B SaaS sector.
Nursing Background at The Christ Hospital Health Network
Lea Zinyemba has a solid foundation in nursing, having worked at The Christ Hospital Health Network in various capacities. She served as a Registered Nurse from 2017 to 2018 and as a Patient Care Assistant from 2016 to 2017. Additionally, she gained experience as a Nurse Extern for three months in 2016. This background has informed her approach to client implementation and customer success.
Educational Qualifications
Lea Zinyemba holds a Master's degree in Nursing Education from Capella University. She also earned a Bachelor of Science in Nursing Science from Xavier University. Her educational background supports her expertise in healthcare and client implementation.
Leadership and Operational Expertise
Lea Zinyemba specializes in scaling teams and leading large groups of individual contributors and managers. Her experience includes a strong focus on customer success, operations, onboarding, and implementation within the B2B SaaS industry. She emphasizes the use of data insights to drive change and create value for clients.