Ryan Frischmann
About Ryan Frischmann
Ryan Frischmann is an Enablement Manager in Customer Success with over 14 years of experience in healthcare and operations. He has held various roles, including Customer Success Manager at Aunt Bertha and Clinicient, and has a strong background in fostering customer relationships and enhancing satisfaction.
Work at Incredible Health
Ryan Frischmann currently serves as Enablement Manager - Customer Success at Incredible Health, a position he has held since 2023. In this role, he focuses on enhancing customer success through effective enablement strategies. Prior to this, he worked as a Client Partner at Incredible Health from 2021 to 2023, where he contributed to customer engagement and account management. His experience at Incredible Health reflects his commitment to improving customer satisfaction and operational efficiency.
Previous Experience in Customer Success
Before joining Incredible Health, Ryan Frischmann held the position of Customer Success Manager at Aunt Bertha, a Public Benefit Corporation, from 2020 to 2021. His responsibilities included fostering customer relationships and providing strategic insights to enhance user experience. Additionally, he worked as a Customer Success Manager at Clinicient from 2015 to 2020, where he focused on customer advisory and operational improvements, further solidifying his expertise in customer success.
Healthcare and Operations Background
Ryan Frischmann has over 14 years of experience in healthcare, operations, and strategic account management. His career began as a Physical Therapist Assistant, where he worked for five years in the Portland, Oregon Metropolitan Area from 2010 to 2015. This background in healthcare has equipped him with a deep understanding of patient care and operational workflows, which he leverages in his current role to enhance customer satisfaction and retention.
Education and Expertise
Ryan Frischmann studied at Portland State University, where he earned a Bachelor of Science (B.S.) in Health Sciences: Aging Services from 2012 to 2015. He also attended Mercer County Community College, achieving an Associate of Applied Sciences (AAS) in Physical Therapy Assistant from 2008 to 2010. His educational background supports his expertise in healthcare and customer success, enabling him to provide data-driven insights and foster strong relationships with clients.
Achievements in Revenue Growth
Ryan Frischmann has been recognized for driving significant revenue growth and operational efficiency through cross-functional collaboration. His ability to enhance customer satisfaction and retention is evident in his work across various roles in customer success, where he has consistently focused on effective communication and workflow optimization.