Eric Graves
About Eric Graves
Eric Graves is a Field Service Technician with extensive experience in technical support and customer service, currently working as an independent contractor in the Athens, Georgia area. He has a background in Computer Information Technology and Cisco Networking, and also serves as the Minister of Music at Southwest Congregational Church in Lawrenceville, Georgia.
Current Role as Field Service Technician
Eric Graves currently works as a Field Service Technician in the Athens, Georgia area. He has held this position since 2018, providing technical support and services to clients. His role involves troubleshooting and resolving technical issues, ensuring customer satisfaction through effective service delivery.
Previous Experience at Quality Technology Services
Eric Graves worked as a Data Center Technician at Quality Technology Services from 2012 to 2013. During his one-year tenure, he was involved in maintaining data center operations and supporting technical infrastructure at their facility located at 300 Satellite Blvd, Lawrenceville, GA.
Experience at Hewlett Packard Enterprise
From 2013 to 2016, Eric Graves served as a Technical Support Engineer at Hewlett Packard Enterprise. In this role, he provided technical assistance and support to customers, addressing various technical issues and ensuring efficient operation of products and services.
Education in Computer Information Technology
Eric Graves studied at Gwinnett Technical College, where he pursued a degree in Computer Information Technology Programs from 2009 to 2012, earning an Associate degree. He also completed an Associate's degree in Cisco Networking Specialist at the same institution from 2009 to 2011.
Role as Minister of Music
In addition to his technical career, Eric Graves serves as the Minister of Music at Southwest Congregational Church in Lawrenceville, Georgia. In this capacity, he contributes to the church's musical programs and community engagement.