Ali Ali
About Ali Ali
Ali Ali is a Network Operations Center Engineer with over six years of experience in the IT industry, specializing in network operations and troubleshooting. He has worked for various organizations, including Shaw Direct, IBI Group, and Index Exchange, and holds bachelor's degrees in Information Technology from Abertay University and SEGi University.
Work at Index Exchange
Ali Ali has been employed at Index Exchange as a Network Operations Center Engineer since 2021. In this role, he focuses on network operations and troubleshooting, contributing to the efficiency and reliability of the company's network infrastructure. His position involves monitoring network performance and resolving issues to ensure optimal service delivery.
Previous Experience in IT
Prior to his current role, Ali Ali worked as a System Administrator at IBI Group from 2019 to 2021. He also served as a Technical Service Representative at Shaw Direct from 2017 to 2019. Additionally, he gained experience as an IT Consultant at The Arab Community Centre of Toronto in 2017 and completed an internship at PT.XYBase Indonesia in 2013.
Education and Expertise
Ali Ali holds a Bachelor's degree in Information Technology from Abertay University, where he studied from 2010 to 2013. He also studied at SEGi University, achieving a similar degree during the same period. Furthermore, he completed the Contact Center Professional Training Program at Npower Canada in 2017, enhancing his skills in customer service and technical support.
Background in IT Industry
With over 6 years of experience in the IT industry, Ali Ali has developed a strong foundation in both computer hardware and software. His career has been marked by a focus on network operations, where he has aimed to enhance his skills further. His diverse roles have equipped him with a comprehensive understanding of IT systems and troubleshooting.
Professional Goals
Ali Ali aims to achieve the highest level of proficiency in computer hardware and software management. His commitment to professional development is evident in his pursuit of continuous learning and skill enhancement within the IT field.