Diana Smith

Director, People Operations @ Index Exchange

About Diana Smith

Diana Smith serves as the Director of People Operations at Index Exchange in Toronto, Ontario, where she has worked since 2021. She leads the development of People programs and oversees payroll, compensation, and benefits to support the company's growth in a global context.

Work at Index Exchange

Diana Smith serves as the Director of People Operations at Index Exchange, a position she has held since 2021. In this role, she leads the creation and revamping of People programs to ensure scalability in a global context. Diana manages the consistency and alignment of payroll, compensation, and benefits programs across different regions. She has developed and implemented a strategic roadmap for People Operations to support the company's growth across all regions. Additionally, she oversees the development of total rewards programs to align with business objectives and ensure market competitiveness.

Education and Expertise

Diana Smith has pursued extensive education in the field of People Operations. She studied at Josh Bersin Academy, where she achieved certifications in Wellbeing At Work and Performance Management in 2019. Additionally, she attended Sheridan College from 2001 to 2003, where she studied CPM, Payroll, and earned a qualification in Payroll. Her educational background supports her expertise in managing payroll, compensation, and benefits programs.

Background

Before joining Index Exchange, Diana Smith held several significant roles in various organizations. She worked at IMAX as Global Director of HR Operations and Total Rewards from 2016 to 2021. Prior to that, she was a Global Senior Manager for Mergers and Acquisitions, Total Rewards at Shred-it from 2014 to 2016. Her career also includes a position at PayTrak Payroll Services Ltd. as National Payroll/HR Implementation - New Business from 2013 to 2014, and as Payroll and Benefits Manager at West 49 from 2004 to 2011.

Achievements in People Operations

Diana Smith has made significant contributions to the field of People Operations throughout her career. At Index Exchange, she has led initiatives to create and revamp People programs that support global scalability. Her work includes the development of a strategic roadmap for People Operations to facilitate massive growth. Additionally, she has overseen the alignment of total rewards programs with business objectives, ensuring they remain competitive in the market.

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