Mantasha Fatima

Mantasha Fatima

Customer Success Specialist @ Index Exchange

About Mantasha Fatima

Mantasha Fatima is a Customer Success Specialist with a strong educational background in business management and marketing. She has worked in various roles across different companies, including Mediareach Advertising and Procter & Gamble, and currently serves at Index Exchange in London.

Current Role at Index Exchange

Mantasha Fatima serves as a Customer Success Specialist at Index Exchange. She has been in this role since 2022, contributing to the company's efforts in enhancing customer satisfaction and ensuring successful client engagement. Her position involves collaborating with clients to understand their needs and providing solutions that align with their business objectives.

Education and Expertise

Mantasha Fatima has a strong educational background in business management and marketing. She earned her MSc in Management from Alliance Manchester Business School, completing her studies from 2019 to 2020. Prior to that, she obtained a Bachelor's degree in Business Administration with a focus on Marketing, Economics, and Human Resources from Amity University Lucknow Campus, where she studied from 2016 to 2019. Additionally, she achieved an MSc in Business Intelligence and Digital Marketing from Brunel University London between 2021 and 2022.

Previous Work Experience

Before her current role at Index Exchange, Mantasha Fatima gained valuable experience in various positions. She worked as an Account Executive at Mediareach Advertising in London from 2020 to 2022. Prior to that, she held a position as a Junior Marketing Assistant at Procter & Gamble in Mumbai for one month in 2018. Additionally, she served as a Business Operations Executive at Star TV Network in Bengaluru for one month in the same year.

Professional Development

Mantasha Fatima's career reflects a commitment to professional growth and development in the fields of marketing and customer success. Her diverse experiences across different industries and roles have equipped her with a comprehensive understanding of client management and marketing strategies. This background supports her current responsibilities at Index Exchange, where she applies her knowledge to foster client relationships.

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