Sapna Kaushik
About Sapna Kaushik
Sapna Kaushik serves as the Resident Manager at India Tourism Development Corporation, where she has worked since 2016. With a background in tourism management and extensive experience in hotel operations, she plays a key role in coordinating departmental activities and enhancing organizational performance.
Work at India Tourism Development Corporation
Currently, Sapna Kaushik serves as the Resident Manager at India Tourism Development Corporation, a position she has held since 2016. In this role, she coordinates and receives reports from various Heads of Departments to ensure smooth administration and operations of the hotel. Prior to this position, she worked as Deputy General Manager-Operations at the same organization from 2011 to 2016, where she contributed to operational management and strategic planning.
Education and Expertise
Sapna Kaushik has a diverse educational background in tourism and management. She studied Travel Services Management and Tourism at the College of Vocational Studies, earning her Bachelor's degree from 1988 to 1990. Additionally, she holds a Bachelor's degree in Management and Public Relations from Sardar Patel College, completed between 1986 and 1988. She also studied Political Science at Chatrapati Sahuji Maharaj Kanpur University from 1980 to 1983. Her education supports her extensive expertise in the tourism and hospitality sectors.
Background in Hospitality Management
Sapna Kaushik has significant experience in the hospitality industry, having worked in various managerial roles across several hotels. She began her career at Hotel Ashok as an Assistant Manager from 1989 to 1997, followed by a position as Front Office Manager at Hotel Samrat from 2006 to 2010. She also served as Deputy Manager at Hotel Samrat Chanakyapuri from 1997 to 2006 and as Front Office Manager at The Ashok Hotel for a brief period in 2010. Her background includes managing corporate accounts and hotel room reservation systems.
Professional Achievements
Throughout her career, Sapna Kaushik has been involved in various aspects of the tourism and hospitality industry, including advertising, conference, and exhibition management. She has extensive experience in formulating special packages and sales strategies aimed at promoting sales within the sector. Her role in ensuring team spirit and achieving organizational goals through effective communication and problem-solving skills has been crucial to her success in the industry.