Shanika Heyward, Mlis, Itmlp®, Itmle®
About Shanika Heyward, Mlis, Itmlp®, Itmle®
Shanika Heyward serves as the Chief Innovation & Technology Officer at The Indianapolis Public Library, a position she has held since 2021. With over 25 years of experience at the library in various roles, she has been recognized for her contributions to innovation and technology in the library sector.
Work at Indianapolis Public Library
Shanika Heyward serves as the Chief Innovation & Technology Officer at The Indianapolis Public Library, a position she has held since 2021. In this role, she focuses on driving innovation and technology advancements within the library system. Prior to this, she held various positions at the library, including Community Branch Manager/Librarian from 2012 to 2018, and Regional Manager/Librarian from 2018 to 2019. Her tenure at the library began in 1996, where she worked in multiple roles, including Library Clerk and Processing Assistant, accumulating over 25 years of experience in the organization.
Education and Expertise
Shanika Heyward earned her Master of Library and Information Science (MLIS) with an emphasis in Library Technology Management from the IU School of Library & Information Science in 2010. She also holds a Bachelor's degree in Psychology from Martin University, which she completed in 2007. In addition to her educational background, she possesses certifications in ITMLP® and ITMLE®, which further enhance her expertise in library technology and management.
Background
Shanika Heyward's career at The Indianapolis Public Library spans over two decades, beginning in 1996. She has held a variety of positions that reflect her growth and commitment to the library system. Her roles have included Library Clerk I, II, and III, Processing Assistant III, and Teen/Adult Reference Librarian. This extensive experience has provided her with a comprehensive understanding of library operations and community needs.
Achievements
In 2016, Shanika Heyward was recognized with the Library Journal Movers & Shakers Award for her role as a Change Agent in the library field. This award highlights her contributions to driving innovation and technology advancements at The Indianapolis Public Library. Her efforts have been instrumental in enhancing library services and improving community engagement through technology.