Martha Esdrelon
About Martha Esdrelon
Martha Esdrelon is an Application Helpdesk Analyst with expertise in PHP, server management, and SharePoint development. She has over eight years of experience in technical support roles, currently working at Indinero and previously at Ease Solutions Pte. Ltd. and Smart Drop.
Work at Ease Solutions Pte. Ltd.
Martha Esdrelon has been employed at Ease Solutions Pte. Ltd. as an Application Support Specialist since 2018. In this role, she provides technical support and assistance, leveraging her skills in PHP and server management. Her responsibilities include troubleshooting application issues and ensuring optimal performance of software solutions. Her tenure at Ease Solutions has contributed to her expertise in application support within the technology sector.
Work at inDinero
Martha Esdrelon has served as an Application Helpdesk Analyst at inDinero since 2016. In this position, she is responsible for providing technical assistance and support to users, focusing on resolving application-related issues. Her experience in the financial services industry enhances her ability to address the specific needs of clients in this sector. Her role involves utilizing her technical skills to ensure efficient application performance.
Education and Expertise
Martha Esdrelon earned her Bachelor of Science degree from the University of Cebu, where she studied Telecommunications, Computer Engineering, Management, and Computer Systems from 2004 to 2009. This educational background has equipped her with a solid foundation in technical and management principles. Additionally, she possesses expertise in SharePoint development, which is a significant asset in her professional career.
Background in Technical Support
Prior to her current roles, Martha Esdrelon worked as a Junior Support Engineer at Smart Drop from 2015 to 2016. This position provided her with initial experience in technical support, where she developed her skills in troubleshooting and assisting users with technical issues. Her background in technical support has been instrumental in her subsequent roles in application support.
Experience in Financial Services Industry
Martha Esdrelon has a demonstrated history of working in the financial services industry. This experience has allowed her to gain insights into the specific technical needs and challenges faced by clients in this sector. Her work in this field has further enhanced her technical support capabilities and understanding of application performance requirements.