Jeff Quinn
About Jeff Quinn
Jeff Quinn is a Support Specialist at Indio Technologies Inc., where he has worked since 2020. He has a diverse background in client service and technical support, having previously held roles at AIG, Monarch Wealth Management, and Maersk Line.
Work at Indio Technologies
Jeff Quinn has been employed at Indio Technologies Inc. as a Support Specialist since 2020. His role involves analyzing potential software bugs and collaborating with the engineering team to resolve issues. He leads Zoom meetings and hosts Q&A sessions to demonstrate platform features to users. Quinn specializes in empathizing with less technical users, enhancing their understanding of the platform's functionalities.
Previous Employment Experience
Before joining Indio Technologies, Jeff Quinn worked at Monarch Wealth Management, LLC as a Client Service Associate from 2018 to 2020. Prior to that, he served as a Licensing and Commissions Specialist at AIG from 2016 to 2018 in the Houston, Texas area. His earlier experience includes working as an Import Specialist at Maersk Line from 2013 to 2014 and as a Caregiver at Home Instead Senior Care from 2014 to 2017. He also held positions as a Marketing Intern at Rhino Marketing Inc. and as a TSR Helpdesk Agent at Telenetwork.
Education and Expertise
Jeff Quinn studied at the University of Houston, where he earned a Bachelor of Arts in Corporate Communications from 2009 to 2012. He furthered his education by studying Claims Adjusting at the Texas Department of Insurance, achieving a Texas All-lines Adjuster license from 2018 to 2020. Additionally, he obtained a certificate in Texas All Lines Claims Adjusting from The Adjuster School.
Professional Development and Skills
Throughout his career, Jeff Quinn has developed skills in customer support and technical assistance. His experience includes leading meetings and training sessions, where he demonstrates software features and addresses user inquiries. Quinn's ability to empathize with less technical users allows him to effectively communicate complex information in an accessible manner.
Community Involvement
During his academic years, Jeff Quinn served as the Director of Community Outreach for the International Association of Business Communicators (IABC) from 2011 to 2012. This student position allowed him to engage with the community and develop leadership skills.