Karl Macabale
About Karl Macabale
Karl Macabale is a Senior Technical Solutions Engineer at Indio Technologies Inc. in Austin, Texas, with over a decade of experience in technical support and application engineering.
Work at Indio Technologies
Karl Macabale currently serves as a Senior Technical Solutions Engineer at Indio Technologies Inc., a position he has held since 2022. He previously worked at the same company as a Technical Solutions Engineer from 2019 to 2021. His role involves providing technical support and solutions to clients, contributing to the company's mission of streamlining insurance processes. Indio Technologies is based in Austin, Texas, where Macabale continues to enhance his expertise in technical solutions.
Previous Employment History
Before joining Indio Technologies, Karl Macabale held various positions in the technology and support sectors. He worked at UnitedHealth Group as an Application Support Specialist from 2009 to 2011 and later as a Software QA Engineer from 2011 to 2019. He also had a brief stint at SmartDraw Software, LLC as a Customer Support Contractor in 2009. Other notable roles include Desktop Migration Technician at Wawanesa Insurance and Technical Support Specialist II at Sound®.
Education and Expertise
Karl Macabale earned a Bachelor of Science degree in Information Technology - Software Development from Western Governors University, completing his studies from 2015 to 2018. Prior to that, he obtained an Associate of Science degree in Computer Networking/Information Technology from High Tech Institute in 2001. His educational background equips him with a solid foundation in software development and technical support.
Technical Skills and Specializations
Throughout his career, Karl Macabale has developed a range of technical skills relevant to his roles in software development and technical support. His experience includes application support, quality assurance, and customer service in various technology environments. His expertise allows him to effectively troubleshoot and resolve technical issues, ensuring client satisfaction and operational efficiency.